Alaska’s underground utility damage prevention resourceCall 811 ↗
OFFICIAL TICKET ACCESS

Find and manage your locate ticket.

Need a copy, an update or a status check? Choose the appropriate secure AK One Call portal below.

CHOOSE HOW TO SIGN IN

Two ways to find your order.

Select the option that matches the account information you have.

Homeowner & guest ticket search

No Alaska 811 account required. Find an existing order using the phone number and email address associated with your request.

Search for my ticket

Opens the official AK One Call homeowner search portal in a new tab.

Contractor ticket search

Username and password required. Use your contractor account to access and manage existing locate requests.

Contractor login

Opens the official AK One Call contractor account portal in a new tab.

WHAT YOU CAN DO

Manage an existing order.

The AK One Call portal provides access to the following ticket actions, subject to your account and ticket status.

Print a copy of your order

Check the status of your order

Request a relocate or remark when markings are no longer visible

Update your ticket to keep it active without new paint

Correct or change an existing order

Cancel an existing order

Important: This redesigned site does not retrieve or modify live ticket records. All searches, updates, remarks and cancellations occur inside the official AK One Call service. An active ticket is not by itself authorization to excavate before the applicable requirements are satisfied.

NEED ASSISTANCE?

We’re here to help.

For questions about locating or ticket access, call Alaska 811. Never use ticket search for emergencies.

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