Alaska’s underground utility damage prevention resourceCall 811 ↗
THE PROCESS

How utility locates work

Plan ahead, submit an accurate locate request, review confirmation, and follow the requirements before excavation.

1. Prepare your project

Gather your address or legal description, nearest intersection, contact information, work type, maximum depth and exact work-zone description.

2. Request your locate

Call 811 or use the authorized non-emergency eTicket service. The person performing the excavation is responsible for the request.

3. Review the confirmation

A submitted application is not permission to dig. Check the official confirmation for the work start date and utilities notified.

4. Verify responses and dig carefully

Allow required notice and marking times. Some facility owners do not participate in Alaska 811 and must be contacted separately.

For authoritative and current service details, review the existing Alaska 811 guidance ↗.