I’m a homeowner
Installing a fence, planting a tree or tackling a weekend project? Find out how to plan safely.
Explore resources ↗ALASKA’S CALL BEFORE YOU DIG RESOURCE
Know what’s below.
Call 811 first.
From backyard improvements to major construction, safer digging starts with a utility locate request. Get the information you need to get started.
QUICK ACCESS
What do you need to do?
Choose the right next step for your project.
Start a new locate request ↗Find or manage a ticket ↗Call 811 ↗A locate application is not permission to excavate. Follow your official confirmation.
WHO WE HELP
Dig safely, whatever the project.
Different jobs. One shared responsibility: protecting people and buried infrastructure.
I’m a contractor
Get clear excavation guidance, request preparation tips and direct access to ticket tools.
Explore resources ↗I’m a utility operator
Explore membership, notifications and damage-prevention information for facility owners.
Explore resources ↗THE PROCESS
Four steps to a safer start.
A little planning before excavation can help avoid damage, outages and injury.
01
Plan your project
Know your work area, the location and what you plan to excavate.
02
Contact Alaska 811
Call 811 or start the authorized non-emergency request process.
03
Review confirmation
Check your official ticket, work start date and notified utilities.
04
Dig with care
Confirm responses, protect marks and follow all applicable requirements.
HAVE AN EXISTING REQUEST?
Find your ticket.
Check status, print a copy, request new markings or make approved updates.
EMERGENCY SUPPORT
Need help with an excavation emergency?
Do not use the online eTicket system for emergencies. Call 811 or (907) 278-3121 immediately. If there is an immediate threat to life or safety, call 911.
Emergency information ↗GOOD TO KNOW
Answers before you break ground.
What information will I need?
Prepare your contact details, location, work description, depth and access instructions.
View checklist ↗How far ahead should I call?
Standard and remote projects have different advance notice requirements.
See requirements ↗What do the color markings mean?
Learn the standard colors used to identify marked underground facilities.
See marking colors ↗